Privacy Policy

Fortivo Limited (company no. 16020947), registered office 18 Albert Road, C/O This Workspace, Bournemouth, Dorset, United Kingdom, BH1 1BZ, is the controller for personal data collected through this website. Contact us at hi@coselli.co.uk.

• Enquiry details: your name, email, company, website and the message you send us.
• Project brief details submitted through our onboarding form, including business information, goals, competitor URLs and preferences.
• Technical data: IP address, browser type and pages visited, collected for security and basic analytics.

To respond to enquiries, prepare proposals, deliver and support projects, and keep our site secure. Our lawful bases are legitimate interests (responding to business enquiries and running our studio), performance of a contract, and legal obligation where record-keeping is required.

If you provide a website address during onboarding, we may capture a public screenshot and public page content and pass it to an AI provider to generate improvement recommendations. Only publicly available page data is sent, and it is not used to train third-party models.

We use trusted processors for hosting, database storage, email delivery, screenshot capture and AI analysis. They act on our instructions only. We never sell your data. Some providers may process data outside the UK under appropriate safeguards such as UK International Data Transfer Agreements.

Enquiries and briefs are kept for up to 24 months from last contact. Records relating to paid work are kept for six years to meet accounting requirements. After that, data is deleted or anonymised.

You have the right to access, correct, delete or restrict the processing of your data, to object to processing based on legitimate interests, and to data portability. Email hi@coselli.co.uk and we will respond within one month. You can also complain to the Information Commissioner's Office at ico.org.uk.

Our use of cookies and similar technologies is described in our Cookie Policy.